The free listing that decides whether local customers find you.
Your Google Business Profile is free, it takes an afternoon to set up properly, and for most local businesses it drives more customers than the website does. It is also the single most neglected asset in both counties.
A complete profile carries a correct primary category, every service you offer listed individually, accurate hours including holidays, current photos, a description written for how people actually search, and a steady flow of reviews with owner responses. Most profiles we audit are missing four or five of those.
Category selection alone moves rankings more than owners expect. Picking the category that matches what customers search, rather than the one that sounds most impressive, routinely changes map pack position on its own.
The profile also needs maintenance. Google prompts for updates, surfaces questions from customers, and rewards recent activity. A profile that was set up once in 2021 and never touched is quietly costing you calls every week.
Where we do this work.
We serve businesses across Sonoma and Mendocino counties. Each of these has its own page covering what local search looks like there.
Google Business Profile Management questions
- I already have a Google listing. Is that the same thing?
- Possibly. Google auto-generates listings for businesses it knows about, and those sit unclaimed until an owner verifies them. An unclaimed listing usually has wrong hours, no photos, and no services listed. Claiming it is free and it is the highest-value hour you will spend on marketing this year.
- How do I get more reviews without being pushy?
- Ask at the moment the customer is happiest, which is usually right as the work finishes, and make it one tap. A short link sent by text converts far better than a card with a URL on it. We set up the workflow and the link, and the asking stays with you because it works better coming from the person who did the work.
- Can I manage the profile myself?
- Absolutely, and for some businesses that is the right call. We are happy to set it up correctly and hand you the keys with a short walkthrough. Ongoing management is included in the Standard and Growth plans for owners who would rather it just be handled.
What else we do.
- Web Design
Custom-built websites that load fast and bring customers in.
- Local SEO
Show up when someone nearby searches for what you do.
- Website Maintenance
Real upkeep, not hosting with a different name on the invoice.
- Social Media Management
Consistent posting that keeps your business visible, without eating your week.
- Google Ads Management
Paid search that fills the gap while your organic ranking builds.
Want to know where you actually stand?
Send us your URL. We run it through Lighthouse, SEO scans, and a Google Business Profile check, then email you a plain-English report within 24 hours. No pitch attached.